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Ensures smooth project execution through planning, progress monitoring, resource management and effective communication between stakeholders.

Monitors and analyzes online publications to gather insights on the brand, its products and better understand the feelings of customers and prospects.

Is responsible for collecting, modeling, analyzing and interpreting the data gathered thanks to all the SaaS tools deployed by a company.

Helps organizations implement and optimize customer relationship management (CRM) systems to enhance the customer experience and drive business growth.

Implements and monitors ongoing optimizations and improvements to software and data management, while managing all stakeholders.

Manages activities encompassing a brand or company's presence on social networks, such as content creation, comment moderation, performance monitoring, customer relationship management and communication strategy formulation.

Analyzes and helps you optimize your catalog of SaaS tools to make the most of all the data available to your company.